TECNORED.GLOBAL

Product · Airline workforce management

GroundOpsIQ

One platform to schedule, roster, and plan your entire airline workforce — flight crew and ground operations alike. The AI Roster Engine builds compliant rosters from your task standards, and workforce planning tells you exactly who to hire before the next schedule hits.

Crew + Ground Ops

One platform for flight crew and ground operations staff

Real-time

Rosters re-optimize automatically when flights are delayed or cancelled

EASA / FAA

Duty-time and rest-rule compliance enforced automatically

Multi-base

Plan and staff every station and hub from a single view

Capabilities

Everything an airline workforce operation needs

Built around demand, compliance, and the day-to-day work of scheduling teams across every base.

Demand-driven forecasting

Staffing demand computed directly from your flight schedule — by route, station, day of week, and season.

Rule-based automated scheduling

Schedules and rosters are built and validated against labor law, union agreements, and duty-time limits automatically.

Real-time disruption re-optimization

Delays, cancellations, and sick calls trigger automatic re-rostering so coverage never lapses.

Employee self-service

Shift swaps, availability, bidding, and time-off requests handled by staff themselves, with planner approval.

Time & attendance

Clock-in/out via mobile or biometric terminals, feeding directly into payroll and labor-cost reporting.

Skill & certification tracking

Staff are only ever assigned to tasks and aircraft types they hold a current, valid certification for.

Duty-time and rest compliance engine

Flight and duty time limitations are enforced at the point of scheduling — not caught after the fact.

Multi-base, multi-station scheduling

Manage crew and ground staff across every airport and hub from one consolidated view.

AI Roster Engine

Rosters, generated — not assembled by hand.

Define your task standards once — crew ratios, turnaround requirements, station coverage — and the AI Roster Engine builds complete, compliant rosters in minutes, then keeps them correct as reality changes.

Automatic roster generation

Full crew and ground-ops rosters generated directly from your defined task standards — no manual shift-by-shift assembly.

Minutes, not days

Multi-constraint optimization

Balances legal duty/rest limits, union rules, labor cost, and staffing preferences simultaneously — not one at a time.

Every rule, every time

Scenario simulation

Model “what-if” changes — a new route, a seasonal peak, a base closure — before committing to a live roster.

Test before you commit

Disruption-aware re-rostering

When a flight is delayed, cancelled, or a crew member calls in sick, the engine re-flows the roster automatically.

Built for IROPS

Fairness & preference balancing

Distributes workload, seniority, and shift preferences evenly across staff instead of first-come, first-served.

Fewer grievances

Continuous learning

Each roster's real-world outcomes feed back into the engine, refining future roster quality over time.

Gets better every cycle

The AI Roster Engine works entirely on task standards, schedules, and certification data — never on data outside the scope your planners configure.

Workforce planning

Know who to hire before you need them.

Rostering tells you who works tomorrow. Workforce planning tells you who to hire for next season — the exact headcount and role mix your upcoming schedule requires, months before it takes effect.

Task-standard-based headcount modeling

Define your task standards — turnaround times, crew ratios, per-role coverage — and the system computes exactly how many staff of each role you need, per shift and per station.

Forecast-driven hiring plans

Projects staffing gaps against your published and planned flight schedule, producing a hiring plan by role, base, and start date.

Optimal role-mix recommendation

Recommends the most cost-efficient mix of roles, skill levels, and contract types — full-time, part-time, seasonal — to cover demand.

Budget & cost scenario modeling

Compares the cost of overtime, new hires, and seasonal surge staff side by side, so you know the cheapest way to cover growth.

Certification lead-time awareness

Factors in the weeks or months needed to train and certify new hires, so staff are ready exactly when the schedule demands them.

Attrition-adjusted planning

Accounts for expected attrition to right-size your ongoing hiring pipeline, instead of plugging gaps one at a time.

Regulatory & union fit

EASA, FAA, and your union agreements — delivered end-to-end

Every operational and contractual requirement an airline workforce is held to has a corresponding capability in the product.

What airline operations require
How GroundOpsIQ delivers it
Flight and duty time limitations (FTL) per EASA/FAA
A rule engine that blocks any roster assignment violating duty or rest limits before it's ever published.
Union and collective bargaining agreement rules
Configurable rule sets per base and union, enforced automatically — not checked by hand after the fact.
Certification and type-rating currency
Staff are only ever scheduled for tasks and aircraft they are currently certified and current for.
Auditable rostering decisions
Every roster change and the reason behind it is logged, ready for a regulator or union audit.
Data protection for employee scheduling data
GDPR-aligned handling of employee data, access-controlled by role and base.

Security posture

Built for multi-base, multi-role access

Role-based access, isolated data per airline and base, and a full audit trail for every schedule decision.

Role-based access control

Station managers, crew planners, and executives each see and edit only what their role permits.

Per-airline and per-base isolation

Scheduling and employee data is segregated by airline and by operating base, enforced at the data layer.

Mandatory MFA

Time-based one-time passwords required for every planner and administrator account, no exceptions.

Encryption in transit and at rest

All scheduling, certification, and employee data is encrypted end-to-end.

Full audit logging

Every schedule change, approval, and override is logged with who, what, and when.

Configurable data retention

Retention windows aligned to employment-record regulations, configurable per airline.

Who it's for

Built for the teams that plan and staff airline operations

Crew & ground ops planners

The day-to-day scheduling teams building, adjusting, and publishing rosters across bases — for flight crew and ground operations alike.

Workforce & HR leadership

The teams responsible for headcount planning, hiring budgets, and building a pipeline that's ready before the next schedule change.

How it works

From task standards to a published roster

01

Define your task standards

Input turnaround requirements, crew ratios, and per-role coverage standards for every station and aircraft type.

02

Load your flight schedule

Import your published or planned schedule so the platform can compute demand by shift, station, and role.

03

Let the AI generate rosters and plans

The AI Roster Engine builds compliant rosters, while workforce planning projects the hiring needed for what's ahead.

04

Adjust, approve, and publish

Planners fine-tune AI-suggested rosters and publish; staff receive shift changes and swap requests via self-service.

FAQ

Questions we get most

Does it cover ground operations staff, or only flight crew?

Both. GroundOpsIQ plans, staffs, and rosters flight crew and ground operations — ramp, gate, check-in, and maintenance — from the same platform, using the same task-standard model.

How does the AI Roster Engine handle irregular operations?

When a flight is delayed, cancelled, or a staff member calls in sick, the engine automatically re-flows the affected roster within the same duty-time, rest, and certification rules used to build it — no manual rebuild.

Can it forecast hiring needs before a new route launches?

Yes. Workforce planning projects staffing gaps against your published and planned schedule, so you get a hiring plan by role, base, and start date months ahead of the change.

Does it support multiple airlines or bases with different union rules?

Yes. Rule sets — duty-time limits, union agreements, certification requirements — are configurable per airline and per base, and enforced independently.

How does it integrate with our existing crew and HR systems?

GroundOpsIQ is built to sit alongside your existing crew and HR systems, exchanging schedule, certification, and employee data rather than replacing them outright.

Plan and roster your airline workforce without building it yourself.

One platform for flight crew and ground operations — AI-generated rosters, hiring-ready workforce planning, and compliance built in from day one.